Frequently Asked Questions

How long do I need to use Painmaster?

Micro current therapy, which operates at the cellular level using micro-currents, may yield gradual results due to its gentle approach. Therefore, patience is crucial in achieving optimal outcomes through this therapy.

While some individuals may notice improvements within a few hours, others may require several days of initial treatment to determine its effectiveness. It is essential to recognise that not every pain treatment method is suitable for everyone. Conducting a trial will help ascertain whether Painmaster is compatible with your needs.

If you experience ongoing pain, it is highly advised to consult your doctor promptly for professional guidance.

Will I feel an electrical current from Painmaster Patches?

The painmaster MCT patch produces a micro current that is typically too weak to be detected by most individuals. This low level of current makes it virtually imperceptible to the majority of people.

However, the fact that you don't feel the current doesn't mean the patch is not working. If the unit has a red light on, the patches are working fine.

Is Painmaster different from a TENS machine?

Microcurrent therapy and TENS are two distinct forms of electrotherapy devices that operate at different current levels to provide different types of relief.

Unlike TENS, Painmaster microcurrent therapy does more than just block pain signals; it may also assist in reducing inflammation caused by the underlying condition responsible for the pain. As a result, it is particularly beneficial for individuals with chronic pain conditions who require long-term pain management.

However, Painmaster is not suitable for short-term pain relief. Also, you will usually feel a tingling sensation with a TENS machine, which you don't feel with Painmaster.

Does Painmaster come with spare patches?

You will find one set of patches inside each Painmaster pack. If you are careful, clean your skin with mild soap and/or alcohol wipes and store them correctly, the patches usually last as long as the battery.

Are the batteries replaceable?

Painmaster's battery is hard wired to make sure that the patches conduct exactly the amount of electricity needed. In fact, its lifespan is the same as the unit's. Once the battery drains, you'll need to buy another Painmaster.

Do I put the pads back in the plastic they came with?

The plastic features a unique coating on one side, which enhances the longevity of the pads by facilitating frequent removal and reapplication. Please ensure to affix the pads onto the right side. Adhering them to other surfaces when not in use, will reduce their lifespan.

Can I use Painmaster together with medication?

There should be no problems to mix them, as MCT patches work in a different way to medication. If you have any concerns, please consult your doctor. Please do not use Painmaster either over or near transdermal drug delivery patches.

I'm using an Insulin pump. Can I use Painmaster?

No. The manufacturers recommend against using the patches when the pump is in use.

I am pregnant. Can I use Painmaster?

No. The manufacturers advise pregnant women not to use the patches.

I have a pacemaker. Can I use Painmaster?

No. The manufacturers advise that you should NEVER use the patches if you have a pacemaker. This is because the electrical activity of Painmaster will interfere with the pacemaker.

I have transdermal drug delivery patches. Can I use Painmaster?

It is usually safe to use Painmaster, together with transdermal drug delivery patches. Just make sure that Painmaster patches are not touching or near other patches.

Can I keep the patches on for longer than 3-5 days?

The manufacturers recommend removing the patches after 3-5 days. This is to avoid irritation to the skin from the adhesive. If you see that there are no signs of irritation, the patches can be worn for further 3-5 days or until there are signs of skin irritation.

Can I use Painmaster on an open wound?

You should not use Painmaster MCT patches on open wounds. Please consult your doctor for the treatment of open wounds.

Do I apply the patches directly where the pain is?

You should put the patches on either side of the area of pain is (up and down, left and right or diagonally), but not directly where it hurts.

Are Painmaster patches Latex free?

Painmaster patches do not contain Latex.

How long do the patches last?

You can apply Painmaster patches daily over an extended period. Factors such as body hair, cleanliness of the skin, oiliness and sweat may reduce the number of times or length of time you can apply the patches.

How do I know Painmaster is working?

The device has a small red light, and as long as this is on, the patch is working. For Painmaster to transmit microcurrents, both patches must be in contact with the skin.

To test the battery is working, you can grip each electrode with your fingers, to check that the red dot lights up.

I have metal implants. Can I use Painmaster?

The manufacturers advise that there is no evidence for or against using Microcurrent Therapy over metal implants. However some people have reported discomfort or pain in these circumstances.

Is Painmaster water proof?

The Patches are splash proof, but not water proof. When having a shower or swimming, you should take them off or they will stop working. The unit with the wires (the electrodes) should never become wet.

What are Painmaster's side effects?

The main problems that some people may encounter are skin reactions because of hypersensitivity or allergies to adhesive bandages. If you have a hypersensitive skin, please contact your doctor before using. If your skin becomes sore or see a rash developing, discontinue its use.

What battery does Painmaster use?

The power supply comes as part of the device. It cannot be removed or replaced. The device itself protects it against water and other elements.

Can I use Painmaster on a child?

The manufacturers recommend that children under the age of 12 should NEVER use Painmaster or allowed to play with it.

Can Painmaster help with my headaches?

You should never apply Painmaster on the head. If your headaches is caused because of neck pain, then you may find relief by applying the patches on the back of the neck. Unfortunately, the only way to find out if this would work for you is by trying it.

How should I store Painmaster?

The manufacdturers recommend storing and using Painmaster patches between 10-45° C and a relative humidity range of 20-90%.

Where is Painmaster manufactured?

The company is based in America, but Painmaster patches are custom manufactured in Taiwan.

Can I reliably buy Painmaster from you?

We import patches directly from Painmaster, and therefore you can purchase them from us with the confidence that you are buying the genuine product.

If you suspect that somebody has sold you fake items, please let us know and we'll be happy to inform the manufacturer on your behalf.